“We would definitely recommend Firstcall to anyone, their friendly and professional staff put our worries at ease in getting our project done. We were Very Satisfied”
Leslie B. (West Des Moines)
“Everything was handled as they said they would. We are very pleased”
“You guys rock! Our front porch looks great. Larry even cleaned the windows!”
“We didn’t ever plan on having a fire, but Firstcall’s professional, caring and compassionate staff made a difficult situation more tolerable. We truly believe we have a better-built and more functional home than we did before our fire – thanks to Firstcall!” I had my project manager’s cell # on our speed dial! He was always ready to answer questions or would find the answers out and get back to us promptly.
“The work crews were very fast. Most of the time I didn’t know they were there. There was no trash or debris when they were done.
“These people were absolutely great!”
“This was my first insurance claim ever and I was scared that all the paperwork would be over whelming. Firstcall and my insurance company made me a believer that paying those insurance premiums is well worth it. Good job guys and thanks.”
“I am glad I called! Thanks for everything. My house looks great!”
(West Des Moines)
“The employees we met (from Firstcall) were very kind and knowledgeable. I hated to see them go! FCC took great care of us and gave us the best deal with what we had to work with. They treat you beyond a customer and personalize the experience instead of it just being a job. That was huge for us!”
“Great team that was committed to my satisfaction!”
“The crews did a good job, were very friendly and cleaned up every day. Our project manager did an EXCELLENT job of letting us know what was going to happen and when. It is very obvious he enjoys his job. Timeliness was excellent. They did an excellent job of working with and around my schedule. We were very impressed with everything involved in the process.”
(West Des Moines)
“Felt comfortable with Firstcall working in my home. Great job keeping me informed with the schedule. They were easy to reach w/questions. The staff was personable and easy to work with. Firstcall takes the times to explain what they will be doing, asks for any input and completes the job correctly the first time. No surprises, on time, clean and thorough.”
(Daniel – Urbandale)
“I had high expectations and they did a very good job. I sent a letter to Firstcall to all your crew. What a great group of Christian men who showed me total respect and who put back my lower level room just like it was before the water damage. You can be very proud of your company.”
“Your estimators are the best and I would turn to them first for everything. Firstcall does great work and ensures great service! Thank you!
(Glen Oaks, West Des Moines)
“Great communication and follow up.”
“We will always consider Firstcall for our construction needs. Our projects with them have been done on time with exceptional quality at a fair price.
“I would highly recommend Firstcall for any remodeling project. They were professional, respectful of our wishes and schedules and very service-oriented.
“My wife & I wanted to thank you and all the Firstcall personnel that worked on our home remodel. We really enjoy the outcome of our remodeled kitchen and bathrooms. We appreciated the professionalism that you and your company conveyed throughout the project. If we ever take on another major remodel project, Firstcall will be the first one we call. It is rare that I rate a company as exceeding my expectations, but you did! We are very happy with the results!”
“To all the Firstcall heroes! While I’m pleased that I’m done making payments to you all, my husband and I want to thank you for all you did for us in trying to fix our “nightmare” from last year. Your personal warmth in your business was a god-send for us and we were truly blessed to have you helping us. Know that any business we can send your way, we will!”
(Judy, Des Moines)
“I was glad to hear from your estimator that my odd work hours could be accommodated. The staff was patient and consistently professional in their work and in answering my questions. I was absolutely hire Firstcall Construction again!”
“Thank you for keeping our new carpet clean. Superb communications! They even called if they were going to be a few minutes late. The quality of work was excellent! Even minor details were not overlooked. I’ve already recommended you to others. I would definitely call Firstcall again. They have a level of professionalism that is rarely seen. From start to finish, I was extremely pleased. Thank you!”
“Within 24 hours of the fire in our home, Firstcall began the process of putting our life and home back in order in a professional way that emphasized good communication, competency, and compassion for what we were going through. Our project manager was terrific (and fun to work with and know). Not having experienced anything like this before, we were extremely pleased. The relationship between Firstcall and our insurance company and vendors was impressive and allowed us to feel like everything would turn out okay during a very stressful episode in our lives. Thank you! Thank you for a great company!”
“Thanks for a job well done! You turned a winter disaster into a room of sunshine and pleasure.”
“You are the first home improvement company I have employed that followed through with all the construction and painting agreed upon and it was done right.”
(West Des Moines)
“Communications: I was always kept informed, and always received a return call. Quality of Work: We would highly recommend. You will always be our “first call”!”
“This was our only experience with a water damaged finished basement in over 52 years of marriage. Your crew knew exactly what needed to be done and performed that function with the utmost respect for us and our possessions with no damage. Our finished basement was restored to better-than-previous condition….For this we give you a well deserved THANK YOU!”
“Firstcall said they would take care of everything and they did. They got here early and stayed late, not a lot of breaks, stayed with it! They cleaned up all their trash and a lot of mine from the fire, which I didn’t expect. The garage turned out better than it was before. They were here on time every day, even when I thought the weather wouldn’t stop them. They got the work done in 23 days. It was almost like it never happened! Thank you! If anyone needs a recommendation, call me! I am a former drywall finisher I am very particular. The final job was one I would call acceptable for even my own mother.”
“Firstcall is excellent to work with. They are timely, efficient, honest, and provide friendly and give excellent service! They came on the weekend within one hour of phone call! Wow! Great people! I have told others about positive experience!”
“Firstcall was a pleasure to work with. They were timely, came in and got their part done so the next crew could come. All three crews did a wonderful job and very professionally as well. They understood their job is to make me happy and I am very happy.”
“Firstcall is an exceptional company and have a wonderful caring, profession manner. The company empathized and took consideration for my personal loss. The company makes new out of ashes.”
“They were meticulous! Professional from start to finish.”
“First-rate service! Very accommodating! With only one bathroom – which WAS the project – it made it difficult to live in and you guys made it easy for us. THANKS!”